The check-in area at Sibiu International Airport is located in front of the main entrance of departures. Go to the respective airline check-in desk, or use the free online check in service. Please verify with your airline if this service is available.
You can easily find the desks by following the screens and the flights displays which present the following information: the airline, the flight number, the destination and estimated departure time as well as the status of the operations performed (check-in open, check-in closed, delay, etc.).
Please see your ticket or consult your airline for advice about check-in times. However, the following timings are provided as a general guide:
All passengers traveling and their baggage are subject to security checks before boarding, in order to prevent the introduction of weapons, explosives or other dangerous objects on board, that can be used for committing an act of unlawful interference.
Please note that for security reasons there are no lockers for storing your luggage.
For any problem related to your baggage, please contact your airline company.
By purchasing an airline ticket, the passenger enters an agreement with the airline in question, which is responsible for all aspects of air travel, including those related to passengers' baggage (recording, handling to / from aircraft etc.)
All deposited items will be subject to a security search.
Specific requirements related to cabin baggage are determined by a number of factors such as: price of the ticket, flight class, route, aircraft type, government regulations, airlines’ trade policies, health and safety policies.
In this respect to avoid any inconvenience please contact the airline for details.
To shorten the time for security check you must:
Sibiu International Airport offer passengers traveling with infants, in the departures terminal, a space arranged for care and support to provide optimal hygiene facilities. This service is available for free.
Airport restrooms are also appropriately equipped for passengers who travel with infants.
Sibiu International Airport provides assistance and special attention to passengers with reduced mobility and / or special needs upon arrival at the airport until boarding the aircraft, through specialized personnel.
The category of persons with reduced mobility include any person whose mobility is impaired due to disability (sensory or locomotor), a physical disability, age, disease or other causes.
If you are experiencing mobility difficulties and need assistance at the airport, you must inform your airline or your tour operator about your special needs at least 48 hours before your travel. It is advisable to notify in advance to ensure that you receive the support you need both at departure and arrival at destination / airport.
The airport parking provides special places for people with reduced mobility.
Inside the terminal
All public facilities are on the ground floor and are wheelchair friendly.
The moment you book your ticket you have to mention that you are going to travel with your pet.
The airline will inform you about the conditions and formalities you have to perform under this circumstance (necessary documents, tariffs, etc.).
When you travel by air in the EU you have certain guaranteed rights which apply even before your trip begins:
When you buy your ticket, you have the right to equal access to air fares without any discrimination based on your nationality or your place of residence. This also applies if you purchase your flight ticket on-line.
From the beginning of the booking process all taxes, fees and charges must be included and appear in the total price. This makes it easier to compare prices with other airlines so you can make an informed choice.
Any optional supplements (such as travel insurance) must be clearly indicated as such and suggested on an opt-in basis only. You can report a case of unclear on-line pricing to the national authorities in your county of residence in the EU.
For further information and details regarding air passenger rights, you may access the following link: http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm.